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Ask the assistant to change any of these. Changes apply on the next call.

Inbound call flow

What happens when someone calls .

AI answers every call

The receptionist picks up immediately.

Ring my phone first, then AI

Try your mobile; if no answer, the AI takes over.

Mobile number(s) to ring first

Ring for (seconds) before AI

If you add more than one

Announce "press 1 to accept" so you know it's a business call Outside business hours, send calls straight to the AI

This goes live as soon as your phone number is connected. Until then, calls come through the browser test line and go straight to the AI.